PRIVACY POLICY

1. Information We Collect

Thalapathy Kacheri ("we," "our," or "us") collects information to provide a seamless ticket booking and event experience. The types of personal data we collect include:

• • Contact Details: Full name, email address, phone number, and billing address.
• • Payment Information: Processed securely via third-party gateways; we do not store full card details.
• • Ticket Details: Seating preference (General/VIP), event date, and booking reference.
• • Usage Data: IP address, browser type, and interactions with our website (cookies).

2. How We Use Your Information

Your data enables us to:

• ✓ Process and confirm ticket reservations for Thalapathy Kacheri DJ Event (350 seats only).
• ✓ Send event updates, schedule changes, and exclusive notifications.
• ✓ Improve customer support, handle refunds or seat modifications according to terms.
• ✓ Prevent fraudulent transactions and ensure event security.
• ✓ Comply with legal obligations and venue safety requirements.

3. Data Sharing & Third Parties

We respect your privacy. We only share your information when necessary:

• • With event partners (SPG Turf, security, catering) to ensure smooth execution, under confidentiality agreements.
• • Payment processors like Razorpay/Stripe for transaction settlement — they adhere to PCI DSS standards.
• • Law enforcement if required by applicable law or to protect rights and safety.

We do not sell your personal data to third parties for marketing purposes.

4. Cookies & Tracking Technologies

Our website uses cookies to enhance user experience, remember preferences, and analyze traffic. You may disable cookies via browser settings, but some features may be limited. Third-party services (Tailwind, FontAwesome, Unsplash images) may also set cookies.

5. Data Retention & Security

We retain booking information for 2 years after the event for legal and tax requirements. We implement industry-standard technical and organizational measures (SSL encryption, restricted access). However, no online transmission is 100% secure; you share at your own risk.

6. Your Rights (GDPR & Indian IT Act)

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your data. To exercise these, contact us at Chandraproducts99@gmail.com. We will respond within 30 days.

7. Children's Privacy

Our events are intended for adults (18+). We do not knowingly collect data from minors. If we become aware, we will delete it promptly.

8. Changes to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised "Last updated" date. Continued use after changes constitutes acceptance.